Privacy policy

Convergence Accounting Pty Ltd (ABN 88 673 506 262) respects your privacy and handles personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

We collect the information you give us through this website, by phone, by email or in person — such as your name, contact details, tax file number, income, expense and business records — so we can provide tax, accounting and company secretarial services.

How we use it

We use your information to provide our services, to lodge documents with the Australian Taxation Office, ASIC and other government agencies on your behalf, and to contact you about your engagement. We do not sell your information.

Who we share it with

We only disclose personal information to government agencies as required for your engagement, to software providers we use to deliver our services (such as cloud accounting and e-signing platforms), or where required by law.

Security

We take reasonable steps to protect your information from misuse, loss and unauthorised access, including secure cloud systems and access controls.

Access and correction

You can ask to access or correct the personal information we hold about you by contacting us at info@convergenceaccounting.com.au.

Complaints

If you have a privacy concern, please contact us first. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.